Vrbo Customer Service

As a traveler, the last thing you want to deal with is a stressful customer service experience. But unfortunately, it’s a reality that we all inevitably have to face when dealing with rental platforms like VRBO. Whether you need help finding the right rental, understanding the fees, making payments, or requesting a refund, you should always receive excellent customer service and support.

That’s why we’re here to guide you through everything you need to know about VRBO customer service, so you can make the most of your rental stay and have a great experience. No matter what questions or concerns you have, you’ll have the resources you need to feel taken care of.

Continue reading for more information about VRBO customer service.

Vrbo Customer Service
Vrbo Customer Service

Ways To Contact VRBO Customer Service

Phone Number

One way to contact VRBO customer service is by dialing their phone number at 1-877-202-429. This phone line is open 24 hours a day, 7 days a week, so you can always speak with a representative.


Alternatively, you can send an email to VRBO customer service at customerservice@vrbo.com. This email address is received by a customer service representative 24 hours a day, and they will respond to your query as quickly as possible.

Social Media

VRBO also have an active presence on several social media channels, and you can contact them directly via Twitter for a response within 24 hours. You can contact VRBO through the following Twitter accounts:

  • @VRBO
  • @VRBOCares
  • @HomeAwayHelp

5 Reasons To Contact The VRBO Customer Service

The VRBO customer service team is available to help you with a variety of tasks and issues:

  • To book a property
  • To ask a question
  • To request a refund
  • To make a complaint
  • To receive assistance with an account problem

Alternative Companies


Airbnb is a popular online platform for booking unique homes for short-term rental. Airbnb’s customer service is available by phone, email, and through their app.


HomeAway is another online booking platform for vacation rental properties. They offer customer service via phone, email, and their help center.

Booking. Com

Booking.com is an online travel agency offering hotel, vacation rental, and travel booking services. Booking. com customer service is available by phone, email, and on social media.


If you need assistance with your VRBO account, you have several options available to contact the VRBO customer service team. You can call their customer service line, send an email, or use one of their active social media platforms. Alternatively, you can choose from other leading vacation rental services such as Airbnb, HomeAway, and Booking. com.

Ultimately, you want to ensure you get the help you require, so take your time to choose the best option for your needs. VRBO and its alternative companies will be sure to help you with all your vacation rental needs in the quickest and most efficient manner.

Frequently Asked Questions

How do I make a booking?

Individual property owners have their own way of conducting a rental. When making the rental reservation, make sure you have covered your arrival and departure dates, number of adults and children, any pets you want to bring along, and any special needs that you might have.

To ensure that details of the rental are communicated, a clearly written rental agreement or lease is recommended. As a legally binding contract, the rental agreement or lease should include defined arrival and departure dates, payment schedules, detailed instructions, and terms and conditions related to cancellations and refunds.

As always, we recommend that you speak to an owner before sending payment for a booking.

How are cancellations and refunds handled?

The cancellation policy associated with your rental agreement or lease should clearly communicate penalties associated with canceling your contract. Note that cancellations due to weather conditions are not usually permitted unless specified in the rental agreement.

Travel insurance can protect your vacation investment if unforeseen circumstances require you to cancel your trip.

You can also contact Vrbo Customer Service if you have any query regarding any issue.

1 thought on “Vrbo Customer Service”

Leave a Comment