Vrbo Customer Service

Vrbo as it stands for Vacation Rentals By Owner. It is clear that Vrbo is a homestead or lodging services provider. HomeAway owns Vrbo however later Expedia Group, Inc acquired HomeAway.

It offers vacation booking to travelers and property listing to homeowners for short term rental. Therefore, Vrbo uses an annual subscription-based model for homeowners to enlist their Condo, cabin or beach house. 

Its top destinations include Las Vegas, Pigeon Forge, Nashville, San Diego, Palm Springs, Orlando, United States, and Ocean City.

Moreover, Its other family sites include FeWo-Direkt, HomeAway, Homelidays, Abritel, Boooabach, and Stayz.

If you have any queries regarding updating account info, refund traveler’s booking, cancel the booking, listing error, finding reservation, or else, You may contact Vrbo Customer Service through the contact details provided below.

Contact Vrbo Customer Service

The Vrbo Customer Service is available 24 hours a day and 7 days a week.

Though, the average waiting time is around 15 mins.

Customer Care Number1877-228-3145

Alternatively, you can also contact on their official website and for any other queries related to our website at Customer service.

Features of Vrbo

  1. Combined Listing
  2. Subscription Fee Option
  3. User-friendly website and mobile application
  4. Guest Review
  5. Filterable Search Result

Alternatives of Vrbo


Airbnb was founded in 2008 and is based in San Francisco, California. It is a trusted community marketplace for people to list, discover, and book different stays around the world.

It has around 200 million guests and served in 61,000 different cities.

The Airbnb Customer Service is available 24 hours a day and 7 days a week. Though, the average waiting time is around 10 mins.


All the subsidiary brands combine to power the vacation rental experience on TripAdvisor. With billions of visitors a year to the site (researching reviews on hotels, flights, rentals, and attractions) that’s a lot of potential eyeballs for your listing!

TripAdvisor Customer Service is available 24 hours a day and 7 days a week. Though, the average waiting time is around 15 mins.

Frequently Asked Questions

How do I make a booking?

Individual property owners have their own way of conducting a rental. When making the rental reservation, make sure you have covered your arrival and departure dates, number of adults and children, any pets you want to bring along, and any special needs that you might have.

To ensure that details of the rental are communicated, a clearly written rental agreement or lease is recommended. As a legally binding contract, the rental agreement or lease should include defined arrival and departure dates, payment schedules, detailed instructions, and terms and conditions related to cancellations and refunds.

As always, we recommend that you speak to an owner before sending payment for a booking.

How are cancellations and refunds handled?

The cancellation policy associated with your rental agreement or lease should clearly communicate penalties associated with canceling your contract. Note that cancellations due to weather conditions are not usually permitted unless specified in the rental agreement.

Travel insurance can protect your vacation investment if unforeseen circumstances require you to cancel your trip.

You can also contact Vrbo Customer Service if you have any query regarding any issue.

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