Are you looking for a simple solution to manage your Xfinity customer service account? We know how hard it can be to keep track of your accounts these days.
That’s why we have put together a comprehensive guide to understanding your Xfinity customer service account. From technical support to payment options, we have you covered on the best ways to get the most out of your Xfinity customer service account. We will start with the basics of setting up your account and then move on to some of the more intricate details to help you understand exactly what you have access to and how to use it to your advantage.
Keep reading, and before you know it, you’ll be up and running with your Xfinity customer service account in no time.
Contact Xfinity Customer Service Account
Phone Number and Email
The most direct way of getting in touch with Xfinity customer service is via telephone. Customers can call toll-free from the US and Canada at: 1-800-XFINITY (1-800-934-6489).
They also offer customer service via email, simply send an email to [email protected] com.
Social Media
Xfinity provides customer service via their popular social media accounts such as Facebook, Twitter, and Google+.
To get in touch with them, customers can directly message them on those respective accounts.
Live Chat
Xfinity also offers customers a live chat service. To access the live chat feature, click on the “Chat with us” link that can be found on their official website.
The chat is generally available from 8:00 am to 11:00 pm ET.
Postal Service
Finally, customers can also get in touch with Xfinity customer service via the postal service.
They can send their query to the address quoted below:
Comcast Customer Service
1-800 – COMCAST
1701 JFK Boulevard
Philadelphia, PA 19103
5 Reasons to Contact the Xfinity Customer Service
- Get help with setting up one’s Xfinity service.
- Troubleshoot issues regarding Xfinity services.
- Answer billing and payment questions.
- Assistance with upgrading and downgrading of services.
- Support with canceling services.
Alternate Companies
Verizon
Verizon is a telecommunications company that offers a wide range of services. It specializes in providing wireless services, internet access, home telephone service, and FiOS digital television.
AT&T
AT&T is a major telecommunication service provider in the US. It provides mobile, internet, TV, home phone services and more. It is a direct competitor to Xfinity.
Time Warner Cable
Time Warner Cable is a cable television provider that brings television service, internet access and phone service. It primarily operates in 29 states in the US.
With so many options available, Xfinity customers are able to contact customer service in the way most convenient for them. Whether by phone, email, social media, live chat, or even the postal service, Xfinity offers customers plenty of ways to get the help they need.
In conclusion, Xfinity customer service is available in several ways. From telephone to email, and even social media, there is no shortage of methods to contact Xfinity customer service. However, there are several viable alternatives in the form of Verizon, AT&T, and Time Warner Cable.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.
