Zipcar Customer Service

Welcome, Zipcar customers! Have you ever encountered a problem when renting a vehicle with Zipcar and wondered where to turn for help?

Don’t worry, you are not alone! Many Zipcar customers have experienced the same and have looked for customer service options to resolve their issues quickly. If you are looking for customer service from Zipcar, this article is just for you.

We will provide you with information related to Zipcar customer service, from phone numbers and email addresses to special policies tailored to Zipcar customers. Now, buckle up, and let’s get started.

Zipcar Customer Service
Zipcar Customer Service

Steps To Contact Zipcar Customer Service

Phone Number

Zipcar’s customer service phone number, 1-866-4ZIPCAR (1-866-494-7227), is open from 8 am to 8 pm, Monday through Friday, and 8 am – 5:00 pm, Saturday and Sunday (Eastern Time).


You can send inquiries to customer service by emailing them at customerservice@zipcar. com.

Social Media

You can get in touch with a Zipcar customer service person through their social media accounts, including Twitter, Facebook and their formal complaint channel. Zipcar’s customer service team is available to help you on Facebook seven days a week from 7 am to 11 pm (EST).

You can tweet customer service @zipcar_help on Twitter from 8 am to 11 pm (EST).

5 Reasons To Contact Zipcar Customer Service

  • Sign up for a Zipcar membership, including getting account details.
  • Questions about Zipcar vehicles and services.
  • Assistance with booking, reserving and using Zipcar vehicles.
  • Help with invoices, payments, and billing inquiries.
  • Request support in the event of an accident or damage while driving a Zipcar.

Alternate Car Sharing Services


RelayRides is a peer-to-peer car rental marketplace, where car owners can rent out their vehicles to people in their local community.


Turo is a car-sharing service that enables travelers to rent cars directly from owners or local dealerships by day, week, or month.


Getaround is a mobile-based peer-to-peer car rental service that enables users to access cars for short-term rentals in their area.


Contacting Zipcar customer service can be beneficial for Zipcar members who need assistance.

Whether it is to sign up for a Zipcar membership, ask questions about their vehicles or services, receive assistance in booking, reserving, and using their Zipcar vehicles, ask billing inquiries, or report an accident or damage while using their services, contact the Zipcar customer service team can be helpful. There are also other alternatives for car-sharing services such as RelayRides, Turo, and Getaround.

In conclusion, if you need help in any aspect of your Zipcar membership or service, contact their customer service team. They are available through phone, email, and social media and are committed to providing top-notch customer assistance.

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