Consumer Cellular Customer Service

Consumer Cellular Customer Service
Consumer Cellular Customer Service

Consumer Cellular is a mobile network operator that provides cellular service and products to those who are 55 and over.

The company was founded on the belief that everyone deserves access to affordable, reliable wireless services and has been helping customers stay connected for more than 25 years.

As a customer of Consumer Cellular, you have access to 24/7 customer support in case you need assistance with account setup, troubleshooting a technical issue, or any other general questions. Here’s how you can contact Customer Service at Consumer Cellular. 

Consumer Cellular Customer Service Contact Details

CompanyConsumer Cellular
Customer Service Phone Number1-888-345-5509

Read: Atlantic Broadband Customer Service

Read: U-Verse Internet Customer Service

Ways To Contact Consumer Cellular Customer Service

1. Phone Call

Consumers can call 1-888-345-5509 for directly speaking to one of their friendly customer service representatives, available 24 hours a day, 7 days a week.

2. Email

You can send an email to for any questions or concerns you may have about your account or device. 

3. Live Chat 

Customers can chat with a representative via their website by clicking on the “Live Chat” button in the upper right corner of their home page. 

4. Social Media

Consumers also have the option to reach out to them through social media such as Twitter, Facebook, and Instagram.

They are very active on all platforms and usually respond within 24 hours of receiving a message or post. 

5. Mailing Address

For traditional mail inquiries, customers may send their written correspondence to Consumer Cellular at PO Box 507, Salem, OR 97308.

5 Reasons To Contact Consumer Cellular’s Customer Service

1. To set up a new account or add a line of service

2. To upgrade your phone plan or device

3. To report lost or stolen devices and get them replaced

4. To troubleshoot technical issues with your device, network, or account settings 

5. If you have any questions regarding billing and payments 

Alternate Companies

1. AT&T

AT&T is one of the most established mobile carriers in the US, with extensive coverage throughout the country and customer-friendly plans for both individuals and businesses alike.

They offer 24/7 customer support through their website, mobile app, and hotline. 

2. Verizon wireless

Verizon is a nationwide wireless and broadband provider with reliable coverage and competitive plans for both prepaid and postpaid customers.

They offer customer support through their website, mobile app, chatbot, and phone line 24/7. 

3. T-Mobile

T-Mobile is another well-established carrier that provides state-of-the-art services and plans to its customers.

Their customer support team can be reached via phone, email, or online chat 24/7 for any questions or queries you may have about your account or device. 


Consumer Cellular offers excellent service to their customers along with 24-hour customer support in case a user needs help with an issue related to their device, network, or billing payments.

If you cannot reach out to them, there are other companies like AT&T, Verizon, and T-Mobile that also offer similar services with high-quality customer service. 


Frequently Asked Questions

What is the difference between Postpaid and Prepaid?

Prepaid refers to the scheme in which you buy credit in advance before availing of services. 

Postpaid is defined as a scheme in which the customers are billed at the end of the month for the services availed by them. 

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