Having an issue with Georgia Power and not sure how to reach customer service? Don’t worry. You can learn various ways to contact them in this blog.
Georgia Power is one of the biggest energy provider companies in the United States, serving almost 2.5 million customers across 155 counties.
It provides electricity, natural gas, green energy, and other services as well.
In order to solve any queries related to their services, customers need to get in touch with the company’s customer service team either by phone or by email.
Georgia Power Customer Service Contact Details
| Company | Georgia Power |
| Customer Service Phone Number | 1-888-660-5890 (residential) / 1-888-849-4600 (commercial customers) |
Ways To Contact Georgia Power Customer Service
1. Phone Support
Customers can directly call on 1-888-660-5890 (residential) / 1-888-849-4600 (commercial customers) and speak to a customer service representative about any query or issue.
Customers can also use this number to check their current account status, power outage issues, new service requests, etc.
2. Email Support
Georgia Power has an automated email support system that is available round the clock in order to help customers with their queries.
The customer needs to have their account number handy in order to get a response faster.
There are specific emails available for residential and commercial customers, such as residentialcustomercare@southernco.com and commercialemailcarecenter@southernco.com, respectively.
3. Social Media
Customers can connect with Georgia Power’s social media handles like Facebook, Twitter, and Instagram to get their queries addressed.
They can post their queries on the company’s page or send a direct message for faster response.
4. Live Chat
Customers can connect with Georgia Power’s customer service team through the live chat feature available on the company’s official website.
All one need to do is fill out a few basic details such as first name, last name, address, email ID, and state before starting a conversation with the representative.
5. Website
Customers can also submit their inquiries by filling out the Contact Us form on Georgia Power’s website.
The customer needs to provide all relevant information in order to get assistance from the company’s support team quickly.
5 Reasons To Contact Georgia Power Customer Service
1. To check the current account balance and payment status.
2. For requests related to new services or upgrading existing services.
3. For queries about power outages in the area of residence.
4. To get assistance for applying digital services such as online payments and electronic billing options available on the company’s website.
5. To inquire about discounts, deals, and offers from the company.
3 Alternate Companies
1. Duke Energy
Duke Energy is an American energy company that provides electricity across six states, including North Carolina and South Carolina, along with parts of Florida, Indiana, Ohio, and Kentucky as well. It also operates natural gas business in Ohio and Kentucky.
2. Ameren
Ameren is one of the largest energy providers in the United States that serve customers across Illinois, Missouri, and other regions.
It provides electricity and natural gas services to residential as well as commercial customers.
3. Puget Sound Energy
Puget Sound Energy is a regional energy provider based out of Washington State in the US, serving more than 1 million electric customers and over 700,000 natural gas customers.
Conclusion
Georgia Power is one of the best energy service providers in the United States, offering reliable services to its customers with multiple ways to get their queries addressed, either via phone, email, or live chat.
Customers can also contact various alternative companies such as Duke Energy, Ameren, and Puget Sound Energy for their power and energy needs.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.