Hertz Customer Service

Hertz Customer Service
Hertz Customer Service

Hertz, the world’s leading car rental company, provides customers with a variety of services to meet their needs.

There are many scenarios when you may need to contact Hertz customer service for assistance.

Whether it helps with booking and cancellations or seeking information about car types and prices, having questions answered by an experienced professional can make all the difference.

In this blog post, we will discuss all ways to contact Hertz customer service and provide five reasons why this might be beneficial.

We will also include three alternate companies that offer similar rental services so you can compare them side-by-side. 

Hertz Customer Service Contact Details

Customer Service Phone Number1 (800) 654-3131

Also Check Thrifty Car Rental Customer Service

Way To Contact Hertz Customer Service 

1) Visit a local Hertz branch 

This is the most direct way to get assistance from Hertz customer service.

You can either call ahead or visit the branch in person for personalized help and one-on-one interactions with a customer service agent. 

2) Call The Customer Service Hotline 

The Hertz 24/7 Customer Service Hotline can be reached at 1 (800) 654-3131. Lines are open 7 days a week, and you will typically receive a response within 2 hours of your call. 

3) Use Social Media 

Connect with Hertz on Twitter, Facebook, and Instagram for immediate responses to any queries or feedback you may have. 

4) Email

If you would prefer a written response, then you can use the email form available on the website. 

5) Live Chat 

You can also use the Hertz live chat feature to talk to a customer service representative in real time.

Read: Zipcar Customer Service

5 Reasons To Contact The Company’s Customer Service  

1) Get Personalized Help  

Personalized assistance is often the best way to resolve any issue or question you may have about car rentals.

Talking with an experienced professional will ensure that your needs are met quickly and efficiently.  

2) Find Out About Special Offers 

Hertz is known for the great deals, discounts, and specials that they offer customers throughout the year.

By contacting customer service, you can find out what offers are available at the time of your rental. 

3) Receive Answers To Questions 

At times, you may have additional questions about the car rental process that can only be answered by a customer service representative. 

4) Get Help With Bookings And cancellations 

Hertz customer service is available to assist with any booking or cancellation queries you may have. 

5) Seek Advice For Long-Term Rentals 

Long-term rentals are a great option for anyone looking to save money on their car rental.

It’s important to know what types of packages are available, so talking to Hertz customer service is essential here.

3 Alternate Companies With Their Short Description 

1) Avis Car Rental 

Avis Car Rental offers customers a wide selection of vehicles at competitive prices.

Customers can choose from a variety of rental packages, and their helpful customer service team is available 24/7. 

2) Enterprise Rent-A-Car 

Enterprise Rent-A-Car offers comprehensive car rental services, including short and long-term rentals.

They also have an extensive network of locations that makes choosing the right rental easy for customers. 

3) Budget Car Rental 

Budget Car Rental provides competitive rates on all their vehicles, as well as great customer service. Their website also has plenty of resources to help customers find the perfect vehicle for their needs. 


Hertz is one of the leading car rental companies in the world, and they offer excellent customer service assistance to ensure that customers receive exactly what they need when renting a car.

By contacting Hertz customer service, customers can get personalized help, find out about special offers, receive answers to their questions, get assistance with booking and canceling rentals, and seek advice for long-term rental options.

There are also three alternate companies – Avis Car Rental, Enterprise Rent-A-Car, and Budget Car Rental – that offer similar services, so you can compare them side by side.

Ultimately, you should contact Hertz customer service if you need any help in regard to your rental to ensure the best possible experience. 

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