Stubhub is one of the leading online ticketing platforms, allowing customers to buy and sell tickets with ease.
They provide an extensive customer service team to help their customers when they need assistance.
But how can you get in contact with them? In this post, we’ll explore all the ways to make contact with StubHub customer service.
Stubhub Customer Service Contact Details
Company | Stubhub |
Customer Service Phone Number | 1-866-788-2482 |
Also Check Fandango Customer Service
Ways To Contact Stubhub Customer Service
1. Email
Customers can email the customer service team at customerservice+us@stubhub.com for any inquiries or concerns about their account or order.
The response time may vary but will typically take 1-2 days from when the message was sent.
2. Phone/Live Chat
Customers can contact the customer service team via phone or live chat. To reach them, customers should call 1-866-788-2482 or start a conversation on StubHub’s website.
The hours for the support team are Monday through Friday from 8 am to 10 pm ET and Saturday and Sunday from 9 am to 9 pm ET.
3. Social Media Platforms
Customers can also contact the customer service team through their social media platforms like Twitter, Facebook, and Instagram.
On these channels, they will have access to different types of support, including account help and order assistance.
5 Reasons To Contact Customer Service
1. Account Management
If you’re having trouble managing your account or have any questions about it, the customer service team can help you out.
2. Order Assistance
If you’re having trouble with your order or need assistance with delivery, the customer service team can help answer your inquiries and provide support.
3. Cancellations/Refunds
If you need assistance with canceling an order or getting a refund, the customer service team will be able to guide you through the process and help ensure that it’s done correctly.
4. Ticket Issues
If there are any issues with your tickets, such as incorrect times or seating arrangements, the customer service team can help resolve these problems for you.
5. Customer Support
The customer service team is always available to help answer any questions or concerns you may have about StubHub and its services.
Alternate Companies
1. Ticketmaster
Ticketmaster is one of the largest ticketing companies in the world, providing customers with access to tickets for live events such as sports games and concerts.
They also offer customer service via their website, phone, and email.
2. AXS
AXS is an online ticketing platform that provides customers access to tickets for events worldwide. They provide customer service 24 hours a day, 7 days a week, through phone and email support.
3. Eventbrite
Eventbrite offers a variety of event tickets, from music festivals to comedy shows around the world. They also provide customer support through their website, phone, and email.
Conclusion
StubHub’s customer service team is available to help customers with any inquiries or problems they may have related to the platform.
Customers can reach out via email, phone/live chat, and social media platforms for assistance or contact alternate companies such as Ticketmaster, AXS, and Eventbrite for other ticketing options.
No matter what your issue may be, StubHub’s helpful staff is always ready to assist you.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.