Citizens Bank Customer Service 

Citizens Bank Customer Service 
Citizens Bank Customer Service 

When you’re facing any type of issue with your Citizens Bank account, the first thought that comes to mind is how to contact customer service.

Thankfully, there are multiple options available for customers to reach out and get help from the bank.

In this blog, we will discuss all the ways you can contact Citizens Bank Customer Service and a few reasons why it is important that you do so. 

Citizens Bank Customer Service Contact Details

CompanyCitizens Bank
Customer Service Phone Number 800-922-9999

Read: Synchrony Bank Customer Service

Read: Chime Bank Customer Service

All Ways To Contact With Citizens Bank Customer Service 

1. Phone Call 

One of the most common methods of contacting Citizens Bank Customer Service is by phone call.

The toll-free number to call them is 800-922-9999, and they are available from 8 am to 10 pm EST, Monday through Friday.

2. Online Chat 

If you need help with an account issue quickly, the online chat is easily available on the Citizens Bank website.

You’ll get connected to a customer service associate within minutes and can have your question answered in no time at all. 

3. Email 

You can send an email directly to Customer Service by going to the “Contact Us” page on their website and selecting the “Submit an Inquiry” option. All inquiries will be addressed within 24 hours of submission. 

4. Social Media 

Citizens Bank maintains active accounts on Facebook and Twitter, providing customers with another way to contact them quickly and conveniently via private messages or tweets. 

5. In-Person 

If you’d like to meet with a Citizens Bank customer service representative in person, they have several branches located throughout the United States. You can find your nearest branch and make an appointment online. 

5 Reasons To Contact The Citizens Bank Customer Service 

1. Get quick answers to any questions or concerns about your account 

2. Resolve technical issues related to online banking 

3. Access personalized customer service from experienced professionals 

4. Receive help when making important financial decisions 

5. File a complaint if you are unhappy with services received from the bank  

3 Alternate Companies With Their Short Description

1. Chase 

Chase is another large national bank that provides checking, savings, CD, and mortgage accounts. 

2. Wells Fargo 

Wells Fargo offers both online and traditional banking services and is one of the largest banks in the United States. 

3. PNC Bank  

PNC Bank is a regional bank that serves customers in 19 states with checking, savings, and lending products. 


It’s important to contact Citizens Bank Customer Service as soon as you have any questions or concerns about your account or the services offered by the bank.

There are several convenient ways to get in touch, including phone calls, online chats, email, social media, and in-person visits. 

Leave a Comment